Contact Rich Palms Casino

If you need help with Rich Palms Casino, contact our support team at support@richpalmscasino.click. We can assist with account questions, verification, payments, technical issues and responsible gambling requests.

Rich Palms Casino operates under a licence issued by the Government of Curaçao. All transactions and personal data are protected with SSL encryption.

3-Deposit Welcome PackUp to $6,000 AUD

  • OperatorAlistair Solutions NV
  • Established31 January 2020
  • Games1,112 titles from 19 providers
  • CurrenciesAUD, USD, CAD, Bitcoin

Get in touch by email

To contact support, email support@richpalmscasino.click with a clear description of your question or problem. Our team will review your message and respond as soon as possible, usually within 24 hours. Response times can vary during busy periods, so please avoid sending multiple messages about the same matter, as this may delay the review.

For faster assistance, include your account email or username, a short description of the issue and screenshots if relevant. Do not include your password, security codes or other sensitive login information in your message.

What support can help with

You can contact the support team about matters including:

  • Account access, profile questions and verification requirements
  • Deposits, withdrawals and payment-related questions
  • Bonus terms, eligibility and general promotional queries
  • Technical problems, loading errors or issues using the website
  • Responsible gambling requests, account restrictions or help managing your play

Please provide only the information needed to identify your account and understand your request. If your issue changes after you contact us, reply to the original message with the additional details so the support team can keep your enquiry together.