- OperatorAlistair Solutions NV
- Established31 January 2020
- Games1,112 titles from 19 providers
- CurrenciesAUD, USD, CAD, Bitcoin
The three deposits and how the $6,000 pack works
The welcome pack is designed as a three-step offer rather than one large bonus on your first payment. Deposit 1 carries the biggest percentage, followed by a second and third deposit bonus. Each bonus is capped at $1,000, and the combined welcome pack reaches up to $6,000.
| Deposit | Match bonus | Maximum bonus | Minimum deposit |
|---|---|---|---|
| Deposit 1 | 250% | $1,000 | $25, or $10 via Neosurf |
| Deposit 2 | 200% | $1,000 | $25, or $10 via Neosurf |
| Deposit 3 | 150% | $1,000 | $25, or $10 via Neosurf |
The offer can be used on slots, table games and specialty games. Australian players can deposit in AUD, so you do not need to convert your bankroll into another listed currency just to use the pack.
A simple first-deposit example
Suppose you deposit $100 for Deposit 1. A 250% match adds a $250 bonus, giving you $350 in combined bonus and deposit funds. The 35× wagering calculation would then be $12,250, while the 20× bonus cap would set the maximum cashout linked to that bonus at $5,000.
The pack is bigger when you use all three deposits
The first deposit is only one part of the offer. To reach the advertised $6,000 total, the three deposit bonuses are treated as a combined welcome pack, with each deposit carrying its own match percentage and $1,000 cap.
Start with the deposit that suits your budget
The minimum is $25 with most methods or $10 through Neosurf. Set your own spending limit before you decide whether to use one, two or all three deposits.
How to approach each welcome deposit step by step
There are a few moving parts, so it helps to take the offer in order. You can use this simple checklist when setting up your account and making the qualifying deposits.
- Complete Registration
Create your account and finish the required email verification. The minimum age is 18+, with 19+ applying in some jurisdictions.
- Choose your deposit amount
For each welcome deposit, use at least $25 with the standard methods or at least $10 with Neosurf. AUD is one of the accepted currencies.
- Take the deposits in order
Deposit 1 offers 250% up to $1,000, Deposit 2 offers 200% up to $1,000, and Deposit 3 offers 150% up to $1,000. The different percentages are worth keeping in mind before you plan your bankroll.
- Keep the active-bonus bet cap in view
While a welcome bonus is active, the maximum bet is $10. That rule applies while you are working through the bonus.
- Finish the wagering before requesting a withdrawal
The bonus must expire or its wagering must be completed before you withdraw winnings with it active. An attempted withdrawal with an active bonus cancels the transaction.
You do not need to download a Mobile App to access the account or bonus features. The platform runs in a browser, including on Android, iPhone and iPad, with the cashier and bonuses available on mobile.
Keep the three deposit percentages separate
It is easy to remember the total and forget the order. The strongest match is on Deposit 1, then the percentage steps down to 200% and 150%.
Wagering rules: the 35× calculation and Australian game weights
The standard welcome requirement is 35× the combined bonus and deposit amount. That means the calculation includes your qualifying deposit as well as the bonus, not just the promotional part. In the $100 first-deposit example above, the combined figure is $350, so the wagering target is $12,250.
| Game group | Contribution | What it means |
|---|---|---|
| Blackjack, Craps, Baccarat, Poker, Sic Bo and Slots | 100% | The full amount wagered counts towards the requirement |
| American Roulette and Roulette | 58% | The wagering uses a reduced contribution, equating to a 60× base requirement versus 35× for the other listed games |
The contribution rate matters because not every eligible game moves the requirement forward at the same pace. A $100 wager on a game contributing at 100% counts as $100 towards wagering. The same $100 on Roulette or American Roulette contributes at 58%, so the target takes longer to clear.
What the 35× rule looks like at different deposit sizes
| Deposit | Bonus | Combined amount | 35× wagering |
|---|---|---|---|
| $25 | $62.50 | $87.50 | $3,062.50 |
| $100 | $250 | $350 | $12,250 |
| $500 | $1,000 cap | $1,500 | $52,500 |
The $10 maximum bet applies while the bonus is active
A larger deposit does not raise the active-bonus bet limit. Keep individual bets at $10 or below until the bonus has expired or its wagering has been completed.
Cashout rules: the 20× cap, KYC and withdrawal limits
The welcome bonus has a maximum cashout of 20× the bonus amount. This is separate from the amount you may have deposited. For example, a $250 bonus from a $100 first deposit has a $5,000 maximum cashout linked to that bonus after the wagering requirement is completed.
| Rule | Term |
|---|---|
| Welcome bonus maximum cashout | 20× the bonus amount |
| Minimum withdrawal | $100 |
| Daily withdrawal limit | $500 |
| Weekly withdrawal limit | $2,000 AUD/USD |
| KYC processing | Up to 4 business days |
KYC verification is required before any withdrawal. A withdrawal has a 2-7 business-day pending period, while total processing is 2-10 business days. Those timing rules sit alongside the daily and weekly limits, so a cashout above $500 may need to be split across more than one day.
If you play with deposited funds only and do not take a bonus, there is no wagering requirement or maximum cashout restriction attached to the deposited funds. Once a welcome bonus is active, however, the bonus rules apply until the bonus expires or the wagering is finished.
Leave room for verification
Complete KYC before you need to withdraw. That keeps the verification step, which can take up to four business days, from becoming part of an already planned cashout.
Crypto deposits: how the extra 50% fits into the pack
Crypto users receive an extra 50% added to each of the three deposit bonuses. In other words, the top-up applies across Deposit 1, Deposit 2 and Deposit 3 rather than being limited to the first payment.
Bitcoin deposits and withdrawals are supported between $25 and $1,000, with processing listed at 0-24 hours. Other accepted crypto options include Ethereum, Litecoin, Dogecoin, Ripple, USD Coin, Tether, Solana, Binance Coin, Cardano and Shiba Inu.
The extra crypto amount does not remove the main welcome conditions. The 35× wagering rule, Australian game contribution rates, $10 maximum bet and 20× maximum cashout still need to be considered when you plan your play.
A practical way to compare the offer
If you are forming your own Review of Rich Palms, look at the bonus size and the conditions together. The three-deposit structure and crypto top-up add value, while the combined wagering calculation, active-bonus bet cap and withdrawal limits shape how comfortably you can use it.
Mobile access, support and responsible play while using the bonus
The welcome bonus works through an instant-play browser platform, so there is no download step before you can use the account. The mobile version is optimised for Android, iPhone, iPad and other mobile devices, and includes access to the cashier and bonus features. A night mode toggle is also available.
If you need help with account access or a bonus question, support is available through 24/7 live chat, email and phone, in English. That gives you a few ways to ask about an account or payment issue while you are working through the offer.
- Set a personal spending amount before making a deposit.
- Remember that the welcome calculation includes both the deposit and bonus.
- Keep bets at $10 or less while the bonus is active.
- Use the Australian contribution rates when estimating how quickly wagering will clear.
- Complete KYC before planning a withdrawal.
- Treat the bonus as entertainment money, with real financial risk attached.
Tools are available if your play stops feeling comfortable
Rich Palms provides self-assessment tests, self-exclusion and cool-off periods, along with information and links to gambling assistance organisations.
Check the numbers before you deposit
The welcome pack offers three match bonuses, but the right choice depends on your budget and how you plan to meet the wagering conditions.
Welcome Bonus: your questions
How much can I receive from the Rich Palms Casino welcome bonus?
The three-deposit welcome pack is worth up to $6,000 in total. Deposit 1 is 250% up to $1,000, Deposit 2 is 200% up to $1,000 and Deposit 3 is 150% up to $1,000.
What is the minimum deposit for the welcome bonus?
The minimum is $25 with the standard deposit methods. Neosurf deposits can start at $10.
What wagering requirement applies to the welcome pack?
The requirement is 35× the combined bonus and deposit amount. For Australian players, slots, blackjack, craps, baccarat, poker and Sic Bo contribute at 100%, while Roulette and American Roulette contribute at 58%.
What is the maximum bet with an active welcome bonus?
The maximum bet is $10 while the welcome bonus is active.
Does crypto add anything to the welcome bonus?
Yes. Depositing with cryptocurrency adds an extra 50% to each of the three deposit bonuses.
What is the welcome bonus maximum cashout?
The maximum cashout is 20× the bonus amount. The wagering must be completed or the bonus must expire before you request a withdrawal with the bonus active.
Can I use AUD for the welcome bonus?
Yes. AUD is one of the accepted currencies, alongside USD, CAD and Bitcoin.
Is KYC required before withdrawing bonus winnings?
Yes. KYC verification is required before any withdrawal, and processing can take up to 4 business days.
