- OperatorAlistair Solutions NV
- Established31 January 2020
- Games1,112 titles from 19 providers
- CurrenciesAUD, USD, CAD, Bitcoin
About cookies and similar technologies
Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember selected settings and support a consistent browsing experience. Some cookies are stored only for the duration of a browsing session, while others may remain on your device for a longer period or until they are deleted.
Rich Palms Casino may use cookies, pixels, tags, software development kits, local storage and related technologies. In this policy, these technologies are referred to together as cookies unless a distinction is necessary. They may collect information such as your device type, browser type, language preference, approximate location, pages visited, links selected, session information and general interaction with the website. They do not usually identify you directly by name, but information collected through them may be associated with information held about your account or visit.
Cookies can help the website function properly, remember your preferences, protect accounts and transactions, understand how visitors use the website and improve the presentation of services. They may also support communications, advertising or measurement activities where those activities are used and permitted. The precise cookies used may change as the website, technology or services develop.
Your choices
Where required, non-essential cookies will be used only after you have been given an opportunity to make a choice. You may be able to accept or refuse different categories through a cookie banner, preference centre or settings tool. If you refuse or withdraw consent for certain cookies, some features may not work as intended. Cookies that are necessary for security, account access, basic operation or compliance may continue to operate because the website cannot provide those functions without them.
Types of cookies we may use
Strictly necessary cookies
These cookies support the basic operation and security of the website. They may help with account sign-in, session management, page navigation, fraud prevention, load balancing, protection against malicious activity and the delivery of requested services. They can also remember information needed to keep a session active or to maintain the security of an interaction. Because these cookies are important to the operation of the website, they may not be available for opt-out through ordinary cookie settings.
Functionality and preference cookies
Functionality cookies remember choices you make so the website can provide a more convenient experience. Examples may include language, region, display preferences, accessibility settings and other choices made during a visit. If these cookies are disabled, you may need to enter the same information again, and some preferences may not be retained between visits.
Analytics and performance cookies
Analytics cookies help Rich Palms Casino understand how visitors use the website. They may provide information about visits, traffic sources, popular pages, errors, loading performance and navigation patterns. This information can be used in an aggregated or otherwise limited form to identify technical issues, improve content, test website features and make the online experience easier to use. Analytics information is not intended to determine the outcome of a game or alter the fairness of gaming services.
Advertising and measurement cookies
Where applicable, advertising or measurement technologies may help assess the effectiveness of campaigns, limit repeated advertising, understand interactions with promotional content or present information that is more relevant to a visitor. These technologies may be provided by Rich Palms Casino or by carefully selected service providers acting on its behalf. Their use may depend on your consent, the service involved and the requirements that apply to the relevant activity.
Security, compliance and responsible gambling technologies
Cookies and related technologies may also be used to support identity and age checks, account protection, anti-fraud monitoring, responsible gambling processes, audit activities and the prevention of unauthorised or prohibited use. These tools can help identify unusual activity, protect the integrity of the platform and support obligations that apply to online gambling services. The use of these technologies does not remove the need for players to keep account credentials confidential or to follow the applicable Terms and Conditions.
Third-party technologies and cookie management
Some cookies or similar technologies may be placed by third parties that provide services used on the website. These providers may support functions such as security, hosting, analytics, payment-related services, customer support, content delivery or campaign measurement. A third party may process information in accordance with its own privacy information and contractual arrangements. Rich Palms Casino does not control every third-party website, application or privacy practice, so you should review the relevant third party’s information where appropriate.
You can manage cookies in several ways. If a preference tool is provided on the website, you can use it to review available categories and change your selection. You can also change the settings in your web browser to block, restrict or delete cookies. Most browsers provide controls for accepting cookies, deleting stored cookies when the browser closes, blocking cookies from particular websites or receiving an alert before cookies are saved.
- Blocking all cookies may prevent account, security, navigation or gaming features from working correctly.
- Deleting cookies may remove saved preferences and sign you out of websites that use active sessions.
- Cookie settings usually apply only to the browser or device on which they are changed.
- You may need to repeat your choices if you use another browser, clear site data or access the website from another device.
- Browser settings may not control every type of tracking technology, including some forms of local storage or device information.
A choice to refuse optional cookies does not necessarily stop all information collection. Information may still be collected where it is required to provide a service, secure the website, maintain an account, investigate suspected misuse, meet legal or regulatory requirements, or carry out another permitted purpose. Where a cookie preference tool is available, the options shown there may provide more specific information about the technologies in use at that time.
Mobile devices and applications
If Rich Palms Casino services are accessed through a mobile device or application, similar technologies may operate differently from browser cookies. Device identifiers, application storage, software development kits and operating system permissions may be used for functions such as security, performance, preferences and analytics. Your device settings may allow you to limit advertising identifiers, reset identifiers, manage permissions or restrict background activity. The available controls depend on your device and operating system.
